Silverline Inc

Customer Service Representative

  • What the Job Entails
  • What We’re Looking For
  • We Offer
  • Opportunities to Cross-Train in
  • Everyday face-to-face customer service interactions
  • Weekly goal setting and designing practical approaches in marketing and communications
  • Understanding client product details and presenting them to customers
  • Working in a collaborative space
  • Engaging in weekly training workshops
  • Goal-oriented
  • Self-starter
  • Good communication skills
  • Positive attitude
  • Coachable
  • Sign-On Bonus
  • Mentorship program
  • Additional commission
  • Incentive structure available
  • Weekly pay (W2)
  • Marketing / Sales
  • Public Relations
  • Human Resources
  • Territory / Lead Management
  • Inventory
  • Position Description
  • Requirements
  • What We Offer
  • To consult directly with potential clients to analyze their financial goals
  • Based on the data, qualify clients for debt management/relief services
  • Make sure project components are effectively tasked, passed on and conveyed to legal and management teams
  • Teaching and training lesson schedules to our entry-level representatives
  • Knowledge of mortgages/ debt relief is preferred but not necessary
  • Basic understanding of budgeting, interest rates, mortgages, etc
  • Solid communication skills in customer service and within a team
  • Coaching and training ability
  • Goal-oriented
  • Professional and should exhibit good habits at all times
  • Paid Training
  • Bonus and Incentive Structure
  • Mentorship program
  • Responsibilities
  • Qualifications
  • What We Offer
  • Form new associations with potential customers on behalf of our clients
  • Execute sales and marketing campaigns
  • Interpret statistics to determine areas of improvement
  • Keep an eye on results and trends regularly for team forecasting
  • Report on team and individual performance and help the associates by giving feedback
  • Teach sales and customer service strategies during day-to-day training sessions
  • Prior experience in sales, customer service, or related field
  • Strong leadership qualities
  • Exceptional communication skills
  • Ability to build rapport with customers and team members
  • Ability to problem-solve and quickly adapt to situations
  • Sign-On Bonus
  • Weekly Pay (W2)
  • Additional Uncapped Incentive / Commission Structure Available
  • Structured Growth Through Training Program

Do we feel like the perfect fit for you?

Join us today

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